1557 – Sector Re-Opening – Progress
On Wednesday the 12th August, Windsor Essex Region entered stage three (3) of the Ontario Re-Opening plan. This now brings all the cGaming Centres into a reduced operating platform that allows us to re-engage with our consumers.
As we re-open the Centres we are doing so in measured and managed process, to ensure we can focus on the ‘People Management’ while counter balancing this, against the operational performance of the business. This has been a learning period for us all, and we continue to make improvements or adjustments as we continue to slowly move forward each day.
The introduction of phase product strategy has been the right one for our Sector at this moment, and although we are all keen to re-introduce ‘Live Main Session Bingo’ clearly this is not the time to do so, but the opportunity to re-introduce our Single Play Bingo Games (PoDs) and Turbo Challenge (Shutter-board) to our consumers is a good one. We need to be measured and patient to re-build the consumer confidence in our Centres and our Experience.
We do need to acknowledge the support we received from our Crown Corporations as we began the re-opening process and we therefore wanted to publicly acknowledge both AGCO – Mr. Tom Mungham and OLG – Ms. Lori Sullivan and their operational c-Gaming teams who assisted our Members through the re-opening phase, their work and efforts have been duly acknowledged and appreciated.
The early indication of performance, has been inline in management expectations and we are seeing, although incredibly early, encouraging signs, this has begun to restore an element of confidence, as we slowly, slowly, begin the long road to a financial recovery.