The View - 187

1386 – CGAO Office

Please be advised that the CGAO office will be closed from Monday, the 8th May 2017 and will re-open on Monday, the 29th May 2017. During this period of time, if you require any assistance please contact Mr. Peter McMahon [CEO] direct via e-mail (mcmahon.pli@sympatico.ca).

1387 – Diamond Game (Canada)

We have been asked recently by numerous individuals the status of the parent company of Diamond Game – ‘Innova Gaming Group’ and what, if a deal goes through, does this mean for the Ontario marketplace with the reported take-over discussions.

As I have mentioned, any questions in regards to this topic should, in the first instance, be directed at their Director of Government & Consumer Relations – Mr. Peter Howard at (416) 930-2158.

1388 – Arrow Games (Canada)

It has been a month or so since the deployment of three (3) units per Commercial Operator has taken place. The initial results have been of tremendous value in the different markets they are placed. The Commercial Operators are giving valuable feedback to Arrow Games on their performance, etc. One has to give credit to Mr. Jim Mclean for their desire to keep innovating and improving. The print of demand is a very interesting feature that drives management efficiency.

1389 – c-Gaming Product Committee

The last couple of months we saw the initial trial of the U’Pick8 product that has been under development. This has been deployed in Delta Gaming Centre (St. Clair) and Boardwalk Gaming Centre (Penetanguishene). Initial results are interesting and we look to have a full briefing at the next scheduled Committee Meeting.

1390 – c-Gaming Marketing Team

There has been a re-structure of the OLG’s c-Gaming Marketing Team, which has resulted in a leaner approach by the c-Gaming Division with OLG marketing being re-positioned centrally. Due to this move, we have seen the departure of three (3) employees of the OLG.

Thus, at the end of May 2017, the following individuals will be seeking new career opportunities outside of the OLG.

Ms. Giulia Gratsas and Ms. Chantel Escoffery have already departed at the end of April and the CGAO has written directly to both of them acknowledging their contribution and work to the c-Gaming initiative.

On the 26th May 2017, Ms. Mary O’Neill (Senior Manager) will finish her final day at the OLG after roughly 37 years of service. I truly feel this is a sad loss to our industry, to see her experience, knowledge and understanding disappear. Without question, in my view Mary’s contribution, often understated, will be greatly missed.

I wanted to take this public opportunity to thank and acknowledge her for all the hard work, co-operation, insight and experience that she has given over the last 17yrs in c-Gaming. It has been, without question, a remarkable period of service. I want to wish Mary and the O’Neill family every success in their future plans.

Never has someone been so deserving of future success. THANK YOU MARY!!!!

1391 – Modernization of Charitable Gaming (AGCO)

This month (May) sees the 10th Anniversary of the launch of the AGCO initiative ‘Modernization of Charitable Gaming’ in this province. It was a bold, broad, business solution to a sector under tremendous pressure at the time and allowed re-positioning of the sector to transition the focus on the consumer experience to generate the revenue that gave the sector an opportunity for long-term re-positioning.

I wanted to acknowledge the leader of the initiative, Mr. Jean Major (CEO & Registrar – AGCO), and his operational team led by Ms. Kathy Klas and the sector Liaison Branch (AGCO).